Shipping policy
At Asher Attire, we strive to provide a seamless and efficient shipping experience for our customers. Our shipping policy ensures that your order is delivered promptly and in perfect condition.
By placing an order through our website (https://www.asherattire.com), you agree to the following terms. These terms are designed to ensure that both Asher Attire (the seller) and you (the customer) are aware of and agree upon the arrangement, setting clear expectations for our service and providing mutual protection.
Shipping Methods
- Asher Attire offers standard shipping to several countries within the European Union. During the checkout process the customer is able to choose the preferred shipping carrier. Asher Attire offers 1-2 shipping carrier options that offer the cheapest shipping options for the customer.
- We partner with reputable shipping carriers such as DHL, PostNL, Mondeal Relay and DPD to ensure the safe delivery of your orders.
- While we choose our partners carefully, please be aware that certain aspects of the shipping process are beyond our control.
Shipping Times
- Once your order is confirmed, it will be dispatched within 1-3 business days. The estimated shipping times for standard shipping are 5-10 business days. Please note: these are estimated shipping times and actual delivery may vary depending on the destination and any unforeseen circumstances.
- Please ensure that your delivery address is accurate and complete during checkout to avoid any delays or issues concerning the delivery of your package.
Shipping Costs
- The shipping cost for your order will be calculated based on the weight, dimensions, and destination of the package. The exact shipping costs will be displayed during the checkout process, allowing you to review and confirm before completing your purchase.
Tracking Information
- Once your order has been confirmed and shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the progress of your package and estimate the delivery date.
Shipping Restrictions
- While we strive to offer worldwide shipping, there may be certain restrictions on specific products or destinations due to legal, logistical or financial reasons. As our company expands, Asher Attire will make sure to expand our shipping capabilities as well. We are committed to continuously improving our services and increasing our shipping reach to accommodate as many customers as possible around the globe.
Theft, Damage or Loss of Packages
- Asher Attire is not responsible for any theft, damage, or loss of packages that may occur during transit or delivery by third-party shipping carries.
- In the rare event of theft, loss or damage during transit, please contact our customer service team immediately (customerservice@asherattire.com). We will try our best to assist you in resolving the issue. Please note: our ability to intervene may be subject to the policies and procedures of the shipping carrier.
Contact
If you have any questions or concerns regarding our shipping policy, please feel free to contact our customer service team. We are available to assist you via email at customerservice@asherattire.com within business hours or through TikTok or Instagram DM (both @asherattire). Our team will be happy to provide you with any additional information or assistance you may need.
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God bless,
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